Topic outline


    This comprehensive course contains 19 sections with 118 self-grading lessons, including final assessments. The first section is available to try for free. 

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  • Management and Organizational Behavior

  • Management and Organizational Behavior - Final Assessment

    This is the final assessment for Management and Organizational Behavior. (Available when you subscribe.)

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      • Individual and Cultural Differences

        2.1 Individual and Cultural Factors in Employee Performance
        2.2 Employee Abilities and Skills
        2.3 Personality: An Introduction
        2.4 Personality and Work Behavior
        2.5 Personality and Organization: A Basic Conflict?
        2.6 Personal Values and Ethics
        2.7 Cultural Differences
        Final Assessment

        • Perception and Job Attitudes

          3.1. The Perceptual Process
          3.2. Barriers to Accurate Social Perception
          3.3. Attributions: Interpreting the Causes of Behavior
          3.4. Attitudes and Behavior
          3.5. Work-Related Attitudes
          Final Assessment

          • Learning and Reinforcement

            4.1. Basic Models of Learning
            4.2. Reinforcement and Behavioral Change
            4.3. Behavior Modification in Organizations
            4.4. Behavioral Self-Management
            Final Assessment

            • Diversity in Organizations

              5.1. An Introduction to Workplace Diversity
              5.2. Diversity and the Workforce
              5.3. Diversity and Its Impact on Companies
              5.4. Challenges of Diversity
              5.5. Key Diversity Theories
              5.6. Benefits and Challenges of Workplace Diversity
              5.7. Recommendations for Managing Diversity
              Final Assessment

              • Perception and Managerial Decision Making

                6.1. Overview of Managerial Decision-Making
                6.2. How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
                6.3. Programmed and Nonprogrammed Decisions
                6.4. Barriers to Effective Decision-Making
                6.5. Improving the Quality of Decision-Making
                6.6. Group Decision-Making

                Final Assessment

                • Work Motivation for Performance

                  7.1. Motivation: Direction and Intensity
                  7.2. Content Theories of Motivation
                  7.3. Process Theories of Motivation
                  7.4. Recent Research on Motivation Theories
                  Final Assessment

                  • Performance Appraisal and Rewards

                    8.1. Performance Appraisal Systems
                    8.2. Techniques of Performance Appraisal
                    8.3. Feedback
                    8.4. Reward Systems in Organizations
                    8.5. Individual and Group Incentive Plans

                    Final Assessment

                    • Group and Intergroup Relations

                      9.1. Work Groups: Basic Considerations
                      9.2. Work Group Structure
                      9.3. Managing Effective Work Groups
                      9.4. Intergroup Behavior and Performance
                      Final Assessment

                      • Understanding and Managing Work Teams

                        10.1. Teamwork in the Workplace
                        10.2. Team Development Over Time
                        10.3. Things to Consider When Managing Teams
                        10.4. Opportunities and Challenges to Team Building
                        10.5. Team Diversity
                        10.6. Multicultural Teams

                        Final Assessment

                        • Communication

                          11.1. The Process of Managerial Communication
                          11.2. Types of Communications in Organizations
                          11.3. Factors Affecting Communications and the Roles of Managers
                          11.4. Managerial Communication and Corporate Reputation
                          11.5. The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing

                          Final Assessment

                          • Leadership

                            12.1. The Nature of Leadership
                            12.2. The Leadership Process
                            12.3. Leader Emergence
                            12.4. The Trait Approach to Leadership
                            12.5. Behavioral Approaches to Leadership
                            12.6. Situational (Contingency) Approaches to Leadership
                            12.7. Substitutes for and Neutralizers of Leadership
                            12.8. Transformational, Visionary, and Charismatic Leadership
                            12.9. Leadership Needs in the 21st Century
                            Final Assessment

                            • Organizational Power and Politics

                              13.1. Power in Interpersonal Relations
                              13.2. Uses of Power
                              13.3. Political Behavior in Organizations
                              13.4. Limiting the Influence of Political Behavior
                              Final Assessment

                              • Conflict and Negotiations

                                14.1. Conflict in Organizations: Basic Considerations
                                14.2. Causes of Conflict in Organizations
                                14.3. Resolving Conflict in Organizations
                                14.4. Negotiation Behavior

                                Final Assessment

                                • External and Internal Organizational Environments and Corporate Culture

                                  15.1. The Organization's External Environment
                                  15.2. External Environments and Industries
                                  15.3. Organizational Designs and Structures
                                  15.4. The Internal Organization and External Environments
                                  15.5. Corporate Cultures
                                  15.6. Organizing for Change in the 21st Century

                                  Final Assessment

                                  • Organizational Structure and Change

                                    16.1. Organizational Structures and Design
                                    16.2. Organizational Change
                                    16.3. Managing Change

                                    Final Assessment

                                    • Human Resource Management

                                      17.1. An Introduction to Human Resource Management
                                      17.2. Human Resource Management and Compliance
                                      17.3. Performance Management
                                      17.4. Influencing Employee Performance and Motivation
                                      17.5. Building an Organization for the Future
                                      17.6. Talent Development and Succession Planning
                                      Final Assessment

                                      • Stress and Well Being

                                        18.1. Problems of Work Adjustment
                                        18.2. Organizational Influences on Stress
                                        18.3. Buffering Effects of Work related Stress
                                        18.4. Coping with Work related Stress
                                        Final Assessment

                                        • Entrepreneurship

                                          19.1. Overview of Entrepreneurship
                                          19.2. Characteristics of Successful Entrepreneurs
                                          19.3. Business Model Canvas
                                          19.4. New Venture Financing
                                          19.5. Design Thinking
                                          19.6. Optimal Support for Entrepreneurship
                                          Final Assessment

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